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Pełna treść ogłoszenia FRAUD ANALYST with GERMAN
Working with the team to prevent fraud bookings
Monitoring fraud screening application system
Contact with banks and cardholders to conduct research to validate purchases
Voiding and refunding transactions identified as fraud
Conducting follow-up research on fraud charge backs
Adherence to all company policies & procedures.
Excellent communication skills and fluency in German or French
Good command of the English language
At least 12 months work experience in an international environment
Inquisitive nature and enjoy doing research and investigative type of work
Possess strong decision making ability and self disciplined
Professional and courteous phone manner
Knowledge of MS Office and a familiarity with the Internet
Willingness to work on shifts (considering weekends).
Competitive salary (plus extra bonuses)
Attractive benefits package
Full-paid appropriate training
Private medical care for you and for your family (including dental care after upgrading package)
Employee Referral Award Program
Great development opportunities in an international, fast paced company
A multicultural, great working environment
Fast recruitment process taking 2-3 weeks, with a remote application systems.